The ISEB foundation certificate in software testing is specifically designed for those who require knowledge of IT service management, as outlined in the ISO/IEC 20000 standard. It aims to familiarise students with the standard and acts as evidence of foundation knowledge. The certificate comprises seven learning outcomes, which include: the plan, do, check, act cycle; the importance of maintaining IT management services and understanding service management audits. These skills can be used to enter a career in software testing, and it is quite essential to get a qualification in this field in order to get a job.